Help people look after what you already built.
Your products stay in buildings for decades. The people maintaining them rarely have the model number, the manual or the right part. We build tools that close that gap.
What gets in the way
- Owners and technicians cannot find the model, the manual or the correct replacement part.
- Support teams answer the same how-do-I questions and warranty edge cases again and again.
- Installation and maintenance guidance lives in PDFs that nobody reads on site.
- You rarely see how products fail in the field, because that information never reaches you.
Existing buildings, real constraints
We do not start from a blank site. We start from the building as it is: older systems, partial records, mixed vendors, and people who are already stretched. Our tools are built to work with that.
What we can build with you
Model and part identification
Tools that work out the brand, model and likely part from a photo or a plain-language description.
Guided troubleshooting
AI-assisted diagnosis that draws on your documentation and points people to the right instructions or the right professional.
Field insight
Anonymized patterns about common failures and questions, so product and support teams can see what is happening after install.
Who this is for
Manufacturers, distributors and retailers of building products and equipment who want fewer avoidable support calls and better outcomes for end users.
Where our products and past work fit
FiXA already extracts brand and model from a homeowner's description and uses it to find matching guides. We can adapt that approach to your product line.
FiXA is our homeowner-facing product. We have also built an AI maintenance triage platform for an enterprise property-management client, and a repair-workshop platform with Habitat for Humanity. See what we have built.
Want your products better supported in the field?
A short conversation is the fastest way to find out whether we can help. No obligation, and no sales script.