Fewer misrouted calls. Better records.
Every maintenance request is a small decision about urgency, who to send and whether it needs a visit at all. We build tools that make those decisions faster and leave a usable record.
What gets in the way
- Residents report problems by phone, text and email, in different levels of detail.
- Urgency is guessed, so a dripping tap and a leaking fridge can sound the same.
- Staff spend hours a day on back-and-forth before anyone is dispatched.
- Maintenance history is scattered, so repair-or-replace decisions are made without data.
Existing buildings, real constraints
We do not start from a blank site. We start from the building as it is: older systems, partial records, mixed vendors, and people who are already stretched. Our tools are built to work with that.
What we can build with you
Intelligent triage
Classify each request, set urgency from the facts, and route it before a person has to read it.
Resident self-service
Guided steps for simple issues such as resets and clogs, with a clear path to a technician when it is more than that.
Maintenance data
Recurring issues and aging assets surfaced in one place, so you can plan instead of react.
Built for property teams
We have built exactly this for an enterprise property-management client. Onboarding and resident education are part of how we work with you.
Where our products and past work fit
See what we built, or ask us for a walkthrough.
FiXA is our homeowner-facing product. We have also built an AI maintenance triage platform for an enterprise property-management client, and a repair-workshop platform with Habitat for Humanity. See what we have built.
Want to see it with your own maintenance requests?
A short conversation is the fastest way to find out whether we can help. No obligation, and no sales script.